About Us
CUMEDIX supplies, installs and supports precision ophthalmic and optometry equipment for eye hospitals, clinics, optical centres and dispensing laboratories across Nepal — so clinical teams can rely on their instruments and concentrate on the patient in the chair.
Who We Are
CUMEDIX was founded by people who had spent years inside eye care, and who kept watching capable instruments underperform — not because the technology was wrong, but because nobody set it up properly or showed the team how to use it.
So we built the company the other way round. We work with a focused range of manufacturers rather than the widest possible catalogue, which means we genuinely know the equipment we sell: its tolerances, its consumables, its failure modes, and which model suits a twenty-patient day rather than an eighty-patient one.
Today we specify, deliver, install, calibrate and maintain complete refraction rooms, diagnostic clinics and optical laboratories. One team owns the whole lifecycle, so when an instrument needs attention there is never a question about whose responsibility it is.
Purpose & Direction
Two statements we use to settle arguments internally — including arguments about money.
To put dependable, correctly specified eye care technology within reach of every practice in Nepal — and to stand behind it with installation, training and service that lasts as long as the instrument does.
An eye care system where the quality of a patient's examination does not depend on where in the country they happen to live, or on whether a supplier answers the phone.
We want practices outside the valley to have the same access to modern diagnostics, the same installation standards and the same response times as a hospital in Kathmandu — and to be able to plan their equipment budgets with confidence rather than hope.
Why Choose CUMEDIX
Every practice we work with can check us against these.
Instruments are levelled, aligned and calibrated on your site, then verified against reference targets before handover — so the first reading you take is one you can act on.
Equipment sourced through authorised channels, with documented warranty terms, genuine spare parts and a service history we keep on file for every unit we install.
One accountable team for specification, installation, training and repair. You speak to people who know your room, not to a call queue that has never seen it.
Hands-on operator training with reference material your staff keep, so the instrument is used to its full capability rather than its first three buttons.
Our Approach
The same sequence whether it is a single lensmeter or a complete refraction room.
We start with your rooms, your daily patient numbers, your staffing and your budget — on site wherever possible, because floor plans rarely tell the whole story.
You get a written specification with the reasoning behind each instrument, including where a less expensive model would do the job just as well.
Delivery, assembly, levelling, calibration and a documented commissioning check, followed by hands-on training for everyone who will operate the equipment.
Scheduled preventive maintenance, responsive repair, genuine spare parts and warranty administration for the working life of the instrument.
Leadership
Small enough that you speak directly to the person who makes the decision.
Managing Director
CompanyHead of Clinical Specification
OptometryService & Installation Manager
TechnicalClient Support Lead
SupportTell us about the space, the patient volume and the budget. We will come back with a clear specification, a price, and a realistic installation date — no obligation.