Phone
+977 XXX XXX XXX +977 XXX XXX XXXSales, service and spare parts — one number, no menu tree.
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Get in Touch
Let’s Find the Right Equipment for Your Practice
Tell us about the room, the patient numbers and the budget you are working to. You will get a written specification, a price and a realistic installation schedule — from a person who has installed the equipment, not a call centre.
Contact CUMEDIX
Talk to someone who knows the equipment
Call, email or send the form — whichever suits you. Enquiries reach the specialist team directly.
Attach a floor plan or a photo of the rating plate and we can answer faster.
Location
Street Address, Ward No.
Kathmandu, Bagmati Province
Nepal
Showroom visits welcome — call ahead so the instrument you want to see is set up.
Business Hours
- Sunday – Thursday
- 9:00 – 18:00
- Friday
- 9:00 – 15:00
- Saturday
- Closed
- Public holidays
- Closed
Equipment breakdowns are answered outside these hours.
Request a Quotation
Request a Quote
A longer form for a priced specification. The more you tell us here, the closer the first quotation will be to the one you actually sign.
Find Us
The Kathmandu office
Instruments are set up in the showroom — call ahead and we will have the one you want to see running.
Street Address, Ward No., Kathmandu, Bagmati Province, Nepal
Before You Ask
Questions about quoting and ordering
The practical detail people usually want before they send an enquiry.
Within one working day for a single instrument. A complete room specification takes longer — usually two to three working days, because we would rather check your floor plan and power supply than send you a number we have to revise later.
Our quotations include delivery, installation, commissioning and operator training. Where duties, taxes or civil work (power points, cabling, flooring) are excluded, that is written on the quotation rather than discovered at invoice stage.
If a currency movement or a manufacturer price change affects a quotation before you accept it, we tell you before you commit.
Stocked instruments are usually installed within one to two weeks of order. Items ordered from the manufacturer depend on shipping, and we give you the expected date in writing when you place the order — not an optimistic one.
Installation is scheduled around your clinic hours so the room is out of use for as little time as possible.
Yes. Many instruments can be demonstrated in our Kathmandu showroom, and for larger configurations we can often arrange a visit to a practice already running the equipment. Call ahead so the instrument is set up and someone who can answer clinical questions is available.
We supply, install and service across Nepal. Delivery and engineer travel to remote districts affect the schedule rather than whether we will do it, and any additional travel cost is shown on the quotation up front.
Manufacturer warranty applies to every instrument we supply, and we administer claims for you rather than sending you to the factory. Beyond warranty, we offer preventive maintenance schedules, genuine spare parts and on-site repair.
The full picture is on our Support & Services page.